FrontLines Global Support software provided Verichip with a cost effective online return, knowledge and support system for their large distributor network. Enabling them to deliver consistent information on their corporate frontlines and dramatically reduce their support call requirements.

They were able to decrease returns related calls by over 90% through the efficient use of both the FrontLines' interactive dynamic knowledge solution and a well defined client visible FrontLines Returns management solution.

For a case study regarding a company in the healthcare industry click here.