Case Studies
FrontLines has produced a variety of case studies outlining the successes our clients have achieved utilizing our returns / support software (including ROI information). PDF & HTML versions of the case studies are available below.

If you have any questions regarding any of the FrontLines case studies or wish to see an online demo contact our marketing department directly at marketing@frontlines.ca or call us at (613)254-6585.
 

Case Study - Panasonic - FrontLines Returns (or HTML Version) - Quick and Easy Implementation followed by Rapid RMA

 

Case Study - Socket - After Sales Support - A Total After Sales Support Solution - Twice the Productivity with NO Additional Support / RMA Costs RMA

  Case Study - Brooks Instrument- FrontLines Returns (or HTML Version) - 100% Client Adoption & Greatly Lowered RMA Support Costs
  Case Study - Manufacturing (Simco an Illinois Tools Works company) - FrontLines Returns (or HTML Version) - Client's quote, "The More we use it - The MORE we Like it!"
  Case Study - Manufacturing (Bridgewave Communications) - FrontLines Global Support (or HTML Version) - FrontLines Global Support Bridges the Gap at BridgeWave
  Case Study - High Volume RMA - Wireless Gear Company - FrontLines Returns (or HTML Version) - Handling Returns in a Consumer Electronics Company
  Case Study - QuadTech - FrontLines Returns (or HTML Version) - RMA Cost, Time, Revenue and Customer Satisfaction Results
  Case Study - Manufacturing - FrontLines Global Support (or HTML Version) - FrontLines Returns Success in a Manufacturing Company
  Case Study - Healthcare - FrontLines Returns (or HTML Version) - FrontLines Returns Success in Healthcare
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